Step 1. Observe the process a person must complete to purchase a cup of coffee at Starbucks or Panera Bread.
Step 2. Observe the process a person must complete to purchase a cup of coffee at DELYTE'S at Morris Library.
Write no more than one type written page comparing these two processes, stating in detail which is a more effective interaction and why.
Bring this document in PDF format to the next class.
Name your document using the following convention: lastname_ides_lab2.pdf (ex: spahr_ides_lab2.pdf)
Due Jan 27. Be prepared to discuss and critique the work.
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